Samantha Roseme

Company: Assured Quality Homecare

Location: Norwich

Company/organization description

Assured Quality Homecare LLC (ASQ) is an award-winning home care agency and leader among home care agencies in Connecticut. We are a nationally recognized Best of Homecare®, Homecare Hero, and Leader of Excellence company. Additionally, we are a two-time Provider of Choice, a five-time Employer of Choice, and a two-time Top 3 Award recipient. We've helped hundreds of families experience a sense of relief and peace of mind by keeping their loved ones home with our home care services.

Tell us about the entrepreneurial milestones you accomplished?

In 2020, COVID threatened our home care client’s wellbeing and our business’s existence. But our frontline caregiver braved the uncertainties of COVID and went to work daily to keep our client’s home safe. Because of their sacrifice, we grew 415%, kept 61 clients COVID free, launched a private duty nursing service and a pilot training program with the Eastern Workforce Innovation Board. Additionally, we were honored as Best of Homecare, Employer of Choice, and The Days Readers Choice Top 3.

What type of entrepreneur are you?

Scalable Venture - regional, national, or global business focus

What CT entrepreneur ecosystem resources have helped you succeed?

1. SCORE, Norwich, CT 2. Foundry 66, Norwich, CT 3. Norwich Community Development Corporation (NCDC), Norwich, CT 4. Liberty Bank 5. Department of Economic Community Development, CT 6. Greater Norwich Area Chamber of Commerce 7. Chamber of Commerce of Eastern Connecticut 8. Community Economic Development Fund, Meriden, CT

Nominator Justification

Caleb adapted his business in many ways to survive through Covid with his staff and clients feeling safe. All systems and processes were handled with social distancing in mind, including renting an additional site that could accommodate training new staff members safely. Caleb also felt it was important to appreciate his first responder community; he started making weekly donations of drinks and snacks that he would hand deliver to local nursing homes, hospitals and other medical facilities.

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